Welcome to travel time with -- with your host chair and done the owner of weeks cruises and tour. Ready to visit some exotic places. At home and around the world and find out how to make your next vacation the experience the whole life time. Now appears to care. And he. Can't do everything I mean yeah. It's -- time. I'm Karen Duncan owner's -- -- two hours a leisure travel agents in the Austin area for over eighteen years now. We specialize in travel that peaks your passion. If you need help with travel planning group travel management or would like to learn to be a group leader contact one of our agents at 51 team. 2528919. Or visit us at WWW. That -- cruises tumors dot com. We would love to work with you. And like us on FaceBook. Well so how are -- this Sunday. I'm gonna talk to you briefly about some of the group trips. -- We have coming up. Sold again we have our wine tasting in the hill. Country on people that this. We have the -- of male scuba trip. July 23. And we have sandals at the Royal Caribbean resort and spy and private island in Montego Bay Jamaica. In the sick. And then there's that tech is jazz jam cruise I overdid it. We are also having a kick off that or is this Saturday. You need to go to the website. And RSVP. To come down and meet the band that will be planned the house band. Come put your deposit down and meet veto -- of the Austin jazz alliance and other jazz is the out goes in and band. And that website is take this jazz jam cruise dot org. A c'mon down Saturday from one of five then again I wanna mention march Ers. It is the casino party scene on nine party the Louisville rotary left to Dennis its scholarship -- -- high school seniors that. High schools in Libreville. That theme is a roaring twenty tickets are 35 dollars per person which includes dinner -- silent auction and door prizes. To put your -- address on uses it. Come on down a litter of ailments have them. Libreville on what the rotary that's Libreville rotary dot or. So last week we introduced. Mitchell's moment. And we didn't scare him off. So he's back. So let's see where and what fun activity Mitchell has -- today -- development deals. Hey are you -- out there. Well this -- moment. -- gonna talk about that my enemies who roam Renaissance. April 25 of the 27. The Miami Roman of science festival is on the world's premier international room events. President a unique and exciting a celebration of the five hours of distillation of maturing and blending buying king spirits. The Miami -- Renaissance festival boy that's a mouthful and headed -- Contact and other festivals at three day grand -- -- -- bit exhibition where participants. Can -- more than 200 fine rooms. From around the code from around the Caribbean and beyond. Best Miami Rome Renaissance April 25 of the 27. If you need additional details call me Mitchell -- and Mitchell. That -- vacations that confidence Mitchell that -- vacations dot com. Great that's sounds like a lot of fun to -- -- best of -- I wonder what kind of -- drinks they're gonna enhance. Well that's to bourbon room as my next warm. That should be fun that's an April April 25 of the tour is say let's see if we can get some takers go down there. So I'm going to thank you Mitchell. Do well so I'm going to talk about a very special -- trip this week. It's one that some odd but. It lists. And IA. I think it super super duper trip Paul Gauguin. Which was just named one of the top ten best impact the top. Ten best new cruise itineraries. At twenty -- team by boaters travel. This itinerary is VG in Australia. Together in one net. One wonderful wonderful and really -- Right now they're offering 50% off standard cruise fares plus. Included air air from Los Angeles. So that 50% off the -- air plus hair. Out of Los Angeles say you'd just need to get to LA. To partake in this wonderful cruise. It was just recognizes the top ten best cruise itinerary of 2014. This unique -- -- your clients to explore remote islands with color or histories the colonial trading. -- World War II site. Stroll pristine white sand beaches. -- still active volcano. Or unforgettable used. Inexperience rich marine life that drives and it brightly hued. Corals and included are rare calls on -- -- New Guinea. And back to -- who. Which isn't eating I've been there done that and is banned list the pop out New Guinea is one of those places out that city. Along the way you'll get to enjoy a host of activities and amenities as well as a variety of special guests including environmentalists and ocean -- her car. Beyond Michelle -- who is a son of Jacques Cousteau and those older NAFTA and know who he is. Also don't have a champion -- diver Herbert niche. Extreme artist genre France why did today. Art historian. Caroline boiled turner. And Polynesian anthropologist. Mark. Musician says Taylor and Monica rid of -- -- And destination specialists make -- To best of band test they can opportunity. We're used to use these and places that you might not get -- the one timing your life. What's included -- boy it you'll get to -- although again as luxury small ship an experienced that. Small intimate ports of call complimentary beverages including -- wines and -- All ship board males complimentary room service on on board gratuities -- room Stewart's. And dining -- New Guinea. Is the second largest island in the world after Greenland -- should do it now. It's been a this is it in case she didn't know that as well. And so for -- to Australia and eleven night and I crews would just itinerary starts from buy out the 995. Dollars per person. And that sales on June the fourteenth when he fourteen. Or if you wanna do the reverse Australia to EG. Well tonight starts around 6395. Dollars. And that itinerary leaves August the eighteenth. To give us a call back at the off at 512 and two by two. 8919. And let us know if you're interested on and going on is this fabulous itinerary this really is the but it -- bus there right here. So what we come back from break. I'm going to talk about them -- kind of do a continuation from last week about what travel agents did. Help with some good information for you not to use them. Picks green and Jewelers has -- with Austin jazz alliance holds the first. Annual Texas jail is definitely leaving Galveston. October 5 and 2014 you know Royal Caribbean navigator to see live music workshops and lots of network and fine justice's right after the for the holidays it was often a payment plan to help you -- -- -- Pay a deposit to reserve your spot on as an awful. And make payments to the end of July because of our website to give more details. Taking suggestions. Kind of world we're putting into their first often comes last. Budget vacations makes a perfect escape for too easy and perfectly affordable we help you plan every part of your vacation with a variety of destinations hotels and activities at a price of gold -- And when you're not worried about spinning too much money you can focus on spending time with those who matter most. So go ahead make time to make memories make it easy -- her wallet. -- jet vacations do something you'll never forget. For further information contact you -- -- cruises and tours -- picks cruises tour -- car. Any time we turn them. I'm told. Your clothes and -- yeah. Okay -- backing tourists out there. Last week I ended the show talking about travel agents and the relevancy. Those professionals. Because of the Internet I get that question a lot. How does that how alleged airline changed since the Internet. Well. Even after answering that question last week on air. Because people use asked to do professional travel planning read them. Not just quick turn around trips. I was talked into some brands of bars over the weekend and the ones things that they were saying was. They talk to people all the time -- no we do cruises so when they try to do a land -- is they never think about it. Or we've done a land package or someone. They didn't know that we did cruises. Or they didn't know that we help them with air weird to go to prosperity are at. And so there's a disconnect. And so what I thought I'd do is -- go into some more detail about what exactly we do. And then when your you hear someone talking or your thinking about any -- man. Related to travel you'll call us -- And we'll let you know we can help you. But people are -- I'm gonna devote its time to answering them on the questions that I -- I'm. So my agency peaks treason two -- sells cruises vacation packages. Which include air hotel to -- transfers. And or rental car. And we sell international air only to place like Africa. Volley Italy. If -- are leaving on the United States and going to an international destination. We can get some really competitive air rates. We have to be originating here site can help with your round. It here from Ethiopia are Nigeria. And you had a family coming over to visit I can't really help you there. But if you're going back home to visit family. We can hit a really great international air there -- some of -- consolidate your partner. We also put together a group trap on what I mean there is. If you are doing a family reunion. A family trip. Weekend buying competitive air originating from different locations. Locations. If you get people coming in from Chicago New York LA. North Carolina. And they're all coming or a family reunion or a group trip of some sort -- and help negotiate group rate. Or air fare and hotel. To get people to that destination. But also provide bus tour is by motor coach her entire group. These same family trips if you want to do an international vacation which a lot of people are starting in Indian add days. We can provider I am very new economic bruise or a wonderful resort that's Stanley rambling. We work with cruise lines -- resorts to provide meeting space and family dinners but these types of groups. Now speak in a motor coaches. We can also provide day trips by motor coach that did you want -- two hours. Or something simple something as simple as taking a group to Galveston to get on their roots. Said the have a group that wants to -- the scenes of America by motor out to weaken put together an itinerary. And make the arrangements or instance we're used to go from here to Savannah Georgia. To visit Paula -- restaurant. -- need to plantations of the south. Itinerary planning and net itinerary. Customization. Is something that we can do and how. So it's not it doesn't always have to be a -- its deal that would put together we can customize your vacation or you can. Our agency works would brides and grooms of course to create wonderful destination wedding experiences. Most travel agencies at least dabble in this market because of the recession -- market. When all other of you folks out there -- stop traveling because of whatever reason. The bride is -- get her Heinemann. So if you know people out there they're looking honeymoons -- destination weddings. -- in the United States or internationally we can help with that. With that destination wedding we can also help get family members and brands. To do it to the location as well also if you banking of this. Or or even on bow renewal. -- can put together a rate. Program courier group we are -- to get there. Next fund raising their travel a lot of people don't know that at the possibility. If you belong to us to a non off it or you manage a nonprofit organization. Or if you're on the board of directors are non profit. You're always looking at new ways the new ideas -- fund raising. Fund raising their travel provide the fun and did avenues of fund raising. The way this worked this certain cruise lines that we work where we partner -- We off our unmatched. Amount usually up to 35 dollars per person. To be presented in a check to the non off after the crew. So what we do is we decide on a cruise with you all you choose the time the date this year that type of thing. We work with cruise line to let them know that we have a nonprofit that we would like to. Support. The cruise line and then did you know goes through there qualification process. -- includes 35 dollars per person. And the cruise line easily matches up to 35 dollars of its seven day cruise -- at seventy dollars a person. Our nonprofit. If you have those people going on that ship. And while you're on the ship if you want it to have seminar is or meetings or cocktail parties. We can do that. And year raising funds for the non profit as well. Next weekend planner group and then of travel program to incentivize. Your top achievers. Ultimate reward. In the perfect way to develop positive and lasting ties to your company. Or your employees. Our crew and on regrettable trip. Our agency is willing to help customize a program with you. It takes a bit of time and some resources but India very beneficial. Experience -- the company that's looking to grow their products or service that. This type of group could be a bruise Orlando packed it would which would include air and meeting space. This is usually good for anyone has a sales team. A year trying to hit some new numbers so as easily above and beyond. What they're. Typical sales goals are. Though -- you have that type of -- scenario and you wanna talk to us we'd be glad to sit down with you one on one. Some -- personal touch. That's special occasion and what to do -- vacation. We end in his vacation bat away on -- you know that but it. We didn't do as they patients and we started the travel business eighteen years ago and now everybody he's now word. But week induce vacations we can help with -- and get aways or cup or a couple of days. If it's a vacation we can do it wine tasting it Italy painting and parents. Volunteer isn't in Guatemala sporting event shows in New York. I keep giving examples because I want you to think about us when you hear anybody talking about any of -- these ideas related to travel. So if -- think of us when you hear someone talk being call us. Send us -- -- now and you'll definitely let you know we can handler not only give back off and he's talked about and banks traveling instead. See in a minute. For your next vacation turn your to do list into -- to Dallas right I'm devastated in February. Making an international navigate your -- introduces even the parent folder flat out like that famous float riders surf simulator for an -- dining venues and you statement. Plus we already spectacular rock quality only nineteen -- me. The adventures set sail from your own backyard Galveston so book your big golden -- film crews today for. -- -- -- exclusive tours at -- cruises of course dot com. They -- world at least so little time for family budget vacations makes a perfect family -- how easy it perfectly affordable we -- -- -- every part of your family vacation with a variety of destinations hotels and activities that everyone will love it when you're not worried about spending too much money you can focus on spending time with those who matter most. So go ahead make time to make memories that make it easy on -- while. And jet vacations do something you'll never forget for further information contact. Excludes those ensures that picks cruises tour -- car. Okay. It's. Welcome back. For leniency notice they were talking about Medicare on the season Royal Caribbean during next commercial break and we're going to be doing a tour of the navigator. And during the year. We'll have opportunities for our it. Travel bands out there to come along and take a look at it cruise ship if you've never been on a -- does a great opportunity PUC one. And it's a great opportunity to see what what new things they've done to the navigator at a -- there. So how do we how -- travel agents do we get to do all those wonderful things you -- I was just talking about before the break. Lol we'll work with preferred vendors. Such as I'm -- Royal Caribbean. Paul Gauguin and says cruise line. And many many more. Classic vacation. And those. Those wholesalers. And -- companies and cruise lines. There are very respected in the industry and send us specials. And products that they want us to know. So that we can pass that on to our consumers. And -- you may not see those specials. On the way at. Or if you see them you see them after we beat them. I have the opportunity to sell them to my customers first posted on my FaceBook -- -- tweet about it -- FaceBook. Everything that idea almost every night at. And I decide her the type of things that my clientele. Are interested in and I try to pass those on to. To them -- as soon as I give them. So we give them because we're we're bird agency with these these. Vendors. And it. They offered things like pre upgrade. Platters in your room complimentary X versions. And onboard credits. Our groups are treated as VIPs. Because we are preferred agents and. We customize your vacation impact is my years in the business have taught me how to determine the need my customers and I am very good at matching the -- with the birth opt in them. There's a lot -- bomb on the Internet. Overwhelmingly so and that's what I get more than any thing and people telling me visions to message she's -- And that's the downside of the Internet is did you do your research to kind of peered down what you like or don't lie but it come to the professionals and let us. LP decide if that's in that bank you. That takes -- listening skills. And in some cases so mind reading. Because I have a hard time getting all customers to just a -- tell me what it is that you really want. Learning what the customer really wants. Can be done just through email. Although a lot of my contacts are made by email and sometimes on the Internet through the web site. I always like to have -- at least their own conversation. With a fine -- bird to meet with you want on line. Because you can see a lot about what a person light. By how they dress or -- the end. Their body language do they trust you are they giving you all being a cremation do you need to ask additional West End. And so I -- by people. Better. I'm I am and I am really good -- Kind of understanding -- things they're not telling me. If by at least have a phone conversation. Or I get to meet demand Carson. So big question. Is there cost to pour this service is on the traveling. Yes and now. Our travel partners we work will -- -- but the mission. And no it does not increase the price of your trip. Most taste is the trip is less expensive because we are preferred -- in the end and our vendors. Warn us those rice is based on our. Our our business with them and our relationship. Our customers get every war. But on the other hand. If you track if you come to we sped up a trip -- you've canceled that trip. And we don't get -- we don't get commission. And I don't know about you but if you go to the doctor or you can't bowl. And he doesn't get paid you know they're starting if they knew that invoice is now I eat out if you don't show up your doctor's appointment. Or egos CO lawyers they may give -- thirty minutes of time and then they charge you an hourly rate. Well I have a degree as well I even have a master's degree and travel and terrorism and so I believe that my expertise. Is worth. Some some and so what we have begun to do and a lot of agencies have begun to do is. Charge an agency -- Now. We don't always charged an agency -- but in most cases we do. And what we do is. When we managed groups we charge an agency B per person. And it depends on the size of the group what the group is going to do and how what an agent -- -- it has. If that is is a family. That you know going. If we have to customize. The an itinerary then we charge an agency -- has that. Creating something over and beyond what's -- -- it's. Out there that already but together. We would prefer not to have to charge an agency be but there have been many times especially since the Internet that people try to shop -- They come to they get -- animation in May go on the Internet may -- There are some agents out there that before they even. -- well you they're gonna charge you an ages eighteen ad agency B has been turned around and a YT your trip. But they want to make sure that they don't get. Used their -- their expertise there remain some. Only -- customers playing with our time we charge him of being. We get enough the kidnapping. We get nothing if you don't travel so we want you to travel with -- And I'm very passionate about this business and -- I went into the business because I want people to have a great day vacation experience I want them to learn about their cultures. But. Your your travel agency is your professional that can help you have the best experience out there. So we look forward to working with you this is. Peaks cruises and tourists and its travel time. And there's no better time to plan that traveled in right now next week look on talk about another important aspect of travel and that's acacia protection. So check us out is travel time with Karen and there's no better time and now.